Returns Procedure & RMA Form:
When returning a product to SoundOff CVP, you are required to provide:
2) completed RMA Form
3) a copy of your dated proof of purchase
Your RMA number can be obtained by calling SoundOff CVP at 616.662.6199 or by emailing your return product list or completed RMA form to:firstname.lastname@example.org . Each RMA number is limited to a single shipment (multiple items are accepted) and will expire 10 days after the date it was issued. You should maintain a copy of the RMA form for your records.
Note: SoundOff CVP is not obligated to permit a customer to return a nondefective product. If SoundOff CVP does, in its sole discretion, permit such a return, then the return will be subject to a restocking fee of at least 20%, as determined by SoundOff CVP.
After you have received a RMA Number, complete the RMA Form and enclose a copy of your dated proof of purchase and return it with your product(s) to:
Attn: RMA Department
RMA # (type your number here)
3630 Highland Drive
Hudsonville, MI 49426
Our Warranty & Returns Procedure is effective January 2013 and supercedes previously dated policies and statements.